Cookies
The NatEQ website uses “cookies” to help you personalise your online experience. Most Web browsers automatically accept cookies. You can set your browser to refuse all or some browser cookies or to alert you when a website sets cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
DATA SECURITY
Security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation have been put in place. We never store or have access to your credit card and banking information. All financial transactions are facilitated via our chosen payment gateway. Your personal data is restricted to only those employees who need to know such data. They will only process your personal data on instruction and are bound to keep it confidential. We have procedures in place to deal with any suspected personal data breaches and will notify you and any applicable regulator should a breach occur.
Personal Information
NatEQ is committed to protect your personal information to the best of our ability and as a result we will continuously update the processes, procedures and technologies used to achieve this goal. This Statement of Privacy applies to our NatEQ site and governs data collection and usage. By using the NatEQ site, you consent to the data practices described in this statement.
NatEQ collects personally identifiable information. This information is used to maintain quality of service, and to provide general statistics regarding the use of this site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NatEQ’s public message boards, this information may be collected and used by others. We encourage you to review the privacy statements of websites you choose to link to from NatEQ so that you can understand how those Websites collect, use and share your information. NatEQ is not responsible for the privacy statements or other content on websites outside of our site.
Communication and Notices
All notices required or permitted to be given under these Terms & Conditions will be in writing and delivered by email. If the User intends to give notice to NatEQ, the User must email info@nateq.co.za. If NatEQ gives notice to the User, they will use the email address provided by the User when completing an order on the Website. All emails will be deemed to have been received on the first business day following the dispatch of such email, provided that no “system error” or other notice of non-delivery is generated. If applicable law requires that a given communication be “in writing,” the User agrees that email communication will satisfy this requirement.
E-Commerce & Privacy
The User consents to provide NatEQ with the necessary private information required to complete an E-Commerce transaction. Save for the sharing of information that is necessary to execute orders, such private information will not be sold or made known to any third-parties. The User’s credit card details will not be stored by NatEQ under any circumstances. NatEQ will not be responsible for security breaches occurring on the User’s electronic device(s) (Personal Computer(s), internet network, external storage device(s)/platforms or any other electronic device(s) used to browse the Website).